Testimonials

Darrell did a great job explaining what needed to be replaced on my vehicle and getting me set up with a loaner while my car was in the shop! It did take about a day and a half longer than expected to be completed, but all of the staff were friendly and helpful with any questions I had.

Mohammed is a superior salesman!!!!!

Great Experience! Awesome Customer Service & Quality Vehicles!!

We had an amazing experience buying our car at Priority Lexus. They really were very efficient, professional, and helpful! Corey, Amanda, and all of the staff were great!

Got appointment online a night before work was done to my satisfaction and delivered in time as promised. I am using this place to service my car for 13 years.

As always…stellar service!!! I received a text message before they started servicing my vehicle. I also received a video of them checking my entire car! When service was completed they come to the waiting lounge and sit down with you and to tell your their recommendations. Priority Lexus is AMAZING!!!!

Very professional and nice to speak with, explained everything to me. I was very satisfied.

Daryl was very helpful and informative. I would recommend him to a friend who is interested in buying a vehicle.

My salesman Daryl was fantastic. He answered all of my questions and concerns. And he made sure I received the best deal possible. In fact, everyone at Lexus were friendly and courteous. I love my new Lexus.

Brandon was fair and transparent while we negotiated over text. Picking up the car went smoothly. No overselling after market options and no surprises. I highly recommend buying from Priority Lexus!

Very professional answered my inquiries and seek additional information when I requested

Nicest experience. Car buying can be stressful- the team at Prority Lexus goes above and beyond to make your experience wonderful. Thank you Lamr Mouling!

The service was exceptional. Quick, but not rushed. Everyone was super helpful, explaining everything in detail. I am happy to be a first time Lexus owner! My car is amazing.

I had phenomenal car buying experience with Mr. Mohamad (Lexus Sales Rep) He was very knowledgeable, professional and respectful which, made it easy for me to decide to do business and purchaser my dream car through Priority Lexus Newport News. Mr. Mohamad, thanks for the outstanding customer service. V/r Mr. Joe Allen

Great service. Brandon and Matt was very nice and helpful. Highly recommend when shopping for a Lexus vehicle.

Had my first service at Priority. Jose did a gresg job. Excellent service and value.

It took awhile for the car to arrive from Japan, but once it did we were very happy with it. Everyone was professional and friendly. Matt got us through the paperwork fairly quickly and Talisha was helpful in explaining all of our options. Mohammed, our sales representative, answered all of our questions and took the time to make sure we were comfortable with our new vehicle. We drove away very excited about our Lexus.

Mohammad is a wonderful and knowledgeable sales person. I would recommend him to anyone.

The service department is excellent. The videos provided by the mechanics are well done and informative. Jose manages a smooth running department.

Mohammed took the time to go over every aspect of my new car and I left comfortable and confident that I could drive and enjoy it.

Excellent service! Very helpful, honest, and professional. Made the buying process easy and stress-free. I highly recommend this salesperson.

Mo was simply exceptional!

Anthony was a very professional and knowledgeable salesperson. Was very helpful with making the decision that much easier.

Taylor and the team at Priority Lexus of Newport News were great to work with. They found the exact car we were looking for and made the buying process quick and easy. Thank you!

My experience with Priority Lexus of Newport News was great all thanks to Darly and the entire team.

Buying a new car can be a harrowing experience, especially for the first time in my life. I spent months researching and agonizing over what car to buy, a search that ended when I visited Priority Lexus in Newport News, and test drove an ES 350 sedan. I knew I'd found my ride and could not have been in better hands than with sales consultant, Taylor Gaul. From the get-go, Taylor was friendly, easy going and knowledgeable. His approach gave me the room to calmly make an informed decision and confidentially move forward with the purchase knowing I was buying a reliable car with a solid rep and the backing of the entire Priority Lexus team. The specific trim and car I wanted had sold, but Taylor and his manager found the same car at a NJ dealer and I was thrilled. It is simply stunning. Kudos as well to Talisha Pettaway, who threw in a bonus interior protection package, and to business manager Matt Perez who also was a pleasure to deal with. I love my new car and expect it will be my last. Looking forward to many good years together. Thank you Priority Lexus. So glad I took the plunge!

Ten stars from me ! This was by far, the most pleasing and easy car buying experience, I could have ever dreamed of ! They worked with my budget and made sure I was extremely pleased when I left in my new ride. Thank you so much for everything today I would definitely recommend this dealership to everyone. Thank you !

Anthony Ray was so much help when you come in ask for him he is so helpful

Mo was kind and helpful through the process Thank you and god bless

Mr. Lamar was super helpful and convincing. He was great. We enjoyed talking with him and do business. More power to Mr. Lamar. Thank you, for all your help.

Great service is why I continue to use this establishment

I’ve bought/leased several vehicles at Priority Lexus Newport News, and every time, it’s seamless! No haggling, and no games. The entire team works at finding options and quick solutions that fit what I am looking for. A huge THANK YOU to Taylor Gaul! Recently bought my 17 y/o his first car as his birthday gift, and Taylor had us out of the dealership under 2 hours! Thank you!!! He is happy with his car! Highly recommend visiting them for your car needs!

Mohammed was great! This has been an almost 3 year process saying that we would buy when we retire….periodically stopping by the dealership to see what was new…..almost every time Mohammed would meet us and would say ….when you are ready…. He was very patient with our decision making process. Well that day has come and we did it! Mohammed made sure it was a great Lexus experience to even put a bow on top it!!! Thanks Mohammed!!!

Taylor and everyone at the dealership are very professional and knowledgeable. My entire experience was smooth and quick. Would highly recommend!!! When you get here ask Taylor he'll take care of you!!

Great service and efficient also friendly service, and I was kept posted on the progress

Taylor Gaul was our salesperson and did an outstanding job in assisting us in the purchase of a new Lexus. He was extremely professional, very knowledgeable and thorough in his explanations of all the amenities of the new SUV, spending time going over everything with us. Additionally all of the other people we interacted with in the purchase process were friendly, professional and very courteous. Highly recommend Newport News Lexus and Taylor.

First class, Very professional easy going with no pressure sales just friendly and knowledgeable. Our sales representative Mohammed was fantastic…..Thank you!

Great experience through the process of ordering and the delivery. Salesman Anthony and Matt in the business office were awesome.

Wow, low pressure sales team that treats you with respect. The professionalism was outstanding. Of special note was Anthony, he made me feel comfortable as if we knew each other since high school. Really knows his product line and you can tell he is a car guy. Look him up if you need a car.

The team at Priority Lexus Newport News, VA delivered a perfect car. Sales, financing, service were all outstanding. Lexus even completed making the car early by over two weeks. I look forward to working with Priority Lexus in the future. Special thanks to Mr. Taylor Gaul, sales, and Mr. Matt Perez, finance.

They fixed my car and are transparent about the condition of my car. They are also friendly and care about my safety.

The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business matters, but you also matter.

Daryl was professional, knowledgable and friendly. I would definitely go back to him and Priority Lexus if I needed another vehicle.

Excellent service, great communication with Darrell. Will definitely be back

Willingly to work with the customer. Have a nice selection of vehicle. Salesman were very nice and professional.

Priority Lexus Newport News was the best dealership experience I’ve had. Sales and finance staff were professional and weren’t pushy. Was in and out quick and painlessly.