“ We purchased a 350RX from Brandon Hislop. We were very pleased with the service we received. Brandon was very knowledgeable, patient and professional. He kept us informed throughout the whole process. We are very happy with our new car. ”

“ Since looking for a car the last month had been a headache at other dealerships. Until I met Anthony ray here at lexus, he is amazing, patient, and genuinely nice guy. He made the car buy process painless. Thank you again Anthony!! Loving my suv! ”

“ Outstanding service from manager Kelly from the parts department at Priority Lexus in Newport News, Va. Great communication between Kelly and myself to exceed customer satisfaction. Also, John and Paul in the parts department were very helpful ”

“ I recently bought a used Toyota Camry from Taylor and was very happy with the service and the car. General Manager Samuel was very responsive when I expressed a concern about one tire a few days later and they ended up putting two new tires on the car. A great overall experience with wonderful follow up customer service. ”

“ Left the Lexus dealership in Richmond feeling defeated as they tend to make the customer feel less than, in my opinion. I went to Priority Lexus of Newport News and felt like family. Lot easier to sign your money away when the people are nice. My cousin bought her preowned LS460. Daryl and Shane were top notch...9 out of 10...only way it would have been a 10 is if the car was free. ”

“ We had a great experience with Anthony at Priority Lexus. ”

“ Highly recommended! Great service & super nice people! Definitely will go back ”

“ Corey and Henry provided wonderful service. I love my new Lexus! ”

“ We have just bought our 4th Lexus from this dealership. Excellent experience and service. ”

“ Once again Frenchie customer service was outstanding and we want to thank the Priority Lexus Newport News team. ”

“ Anthony is the best! His level of professionalism is second to none. There was no pressure to purchase. Instead, he asked all the right questions and listened to our answers. He understood what we were looking for and we drove away with the car that day. His passion for what he does and his knowledge of cars were evident. I would recommend Anthony and Priority Lexus Newport News to anyone looking to purchase a Lexus. ”

“ I had a wonderful interaction with Toya! She was very thorough and patient, and she explained everything to me perfectly. She clarified all the details and outlined the maintenance requirements for my Lexus 350. I will certainly be returning. ”

“ Darrell did a great job explaining what needed to be replaced on my vehicle and getting me set up with a loaner while my car was in the shop! It did take about a day and a half longer than expected to be completed, but all of the staff were friendly and helpful with any questions I had. ”

“ Mohammed is a superior salesman!!!!! ”

“ Great Experience! Awesome Customer Service & Quality Vehicles!! ”

“ We had an amazing experience buying our car at Priority Lexus. They really were very efficient, professional, and helpful! Corey, Amanda, and all of the staff were great! ”

“ Got appointment online a night before work was done to my satisfaction and delivered in time as promised. I am using this place to service my car for 13 years. ”

“ As always…stellar service!!! I received a text message before they started servicing my vehicle. I also received a video of them checking my entire car! When service was completed they come to the waiting lounge and sit down with you and to tell your their recommendations. Priority Lexus is AMAZING!!!! ”

“ Very professional and nice to speak with, explained everything to me. I was very satisfied. ”

“ Daryl was very helpful and informative. I would recommend him to a friend who is interested in buying a vehicle. ”

“ My salesman Daryl was fantastic. He answered all of my questions and concerns. And he made sure I received the best deal possible. In fact, everyone at Lexus were friendly and courteous. I love my new Lexus. ”

“ Brandon was fair and transparent while we negotiated over text. Picking up the car went smoothly. No overselling after market options and no surprises. I highly recommend buying from Priority Lexus! ”

“ Very professional answered my inquiries and seek additional information when I requested ”

“ Nicest experience. Car buying can be stressful- the team at Prority Lexus goes above and beyond to make your experience wonderful. Thank you Lamr Mouling! ”

“ The service was exceptional. Quick, but not rushed. Everyone was super helpful, explaining everything in detail. I am happy to be a first time Lexus owner! My car is amazing. ”

“ I had phenomenal car buying experience with Mr. Mohamad (Lexus Sales Rep) He was very knowledgeable, professional and respectful which, made it easy for me to decide to do business and purchaser my dream car through Priority Lexus Newport News. Mr. Mohamad, thanks for the outstanding customer service. V/r Mr. Joe Allen ”

“ Great service. Brandon and Matt was very nice and helpful. Highly recommend when shopping for a Lexus vehicle. ”

“ Had my first service at Priority. Jose did a gresg job. Excellent service and value. ”

“ It took awhile for the car to arrive from Japan, but once it did we were very happy with it. Everyone was professional and friendly. Matt got us through the paperwork fairly quickly and Talisha was helpful in explaining all of our options. Mohammed, our sales representative, answered all of our questions and took the time to make sure we were comfortable with our new vehicle. We drove away very excited about our Lexus. ”

“ Mohammad is a wonderful and knowledgeable sales person. I would recommend him to anyone. ”

“ The service department is excellent. The videos provided by the mechanics are well done and informative. Jose manages a smooth running department. ”

“ Mohammed took the time to go over every aspect of my new car and I left comfortable and confident that I could drive and enjoy it. ”

“ Excellent service! Very helpful, honest, and professional. Made the buying process easy and stress-free. I highly recommend this salesperson. ”

“ Mo was simply exceptional! ”

“ Anthony was a very professional and knowledgeable salesperson. Was very helpful with making the decision that much easier. ”

“ Taylor and the team at Priority Lexus of Newport News were great to work with. They found the exact car we were looking for and made the buying process quick and easy. Thank you! ”

“ My experience with Priority Lexus of Newport News was great all thanks to Darly and the entire team. ”

“ Buying a new car can be a harrowing experience, especially for the first time in my life. I spent months researching and agonizing over what car to buy, a search that ended when I visited Priority Lexus in Newport News, and test drove an ES 350 sedan. I knew I'd found my ride and could not have been in better hands than with sales consultant, Taylor Gaul. From the get-go, Taylor was friendly, easy going and knowledgeable. His approach gave me the room to calmly make an informed decision and confidentially move forward with the purchase knowing I was buying a reliable car with a solid rep and the backing of the entire Priority Lexus team. The specific trim and car I wanted had sold, but Taylor and his manager found the same car at a NJ dealer and I was thrilled. It is simply stunning. Kudos as well to Talisha Pettaway, who threw in a bonus interior protection package, and to business manager Matt Perez who also was a pleasure to deal with. I love my new car and expect it will be my last. Looking forward to many good years together. Thank you Priority Lexus. So glad I took the plunge! ”

“ Ten stars from me ! This was by far, the most pleasing and easy car buying experience, I could have ever dreamed of ! They worked with my budget and made sure I was extremely pleased when I left in my new ride. Thank you so much for everything today I would definitely recommend this dealership to everyone. Thank you ! ”

“ Anthony Ray was so much help when you come in ask for him he is so helpful ”

“ Mo was kind and helpful through the process Thank you and god bless ”

“ Mr. Lamar was super helpful and convincing. He was great. We enjoyed talking with him and do business. More power to Mr. Lamar. Thank you, for all your help. ”

“ Great service is why I continue to use this establishment ”

“ The experience was much less than expected for a luxury brand dealership. I specified a vehicle and gave a deposit and after agreeing to not including some options, I kept getting some things added. I am very pleased with the vehicle, just not the experience. I paid for my vehicle in full and the front office managers never took the time to greet me or thank me for my business. ”